For information on our compliments and complaints procedure please see the link below to download our complaints leaflet which should give you all the detail you require. As an organisation we are regulated by the Care Quality Commission inline with the high standards of care and you can find more information on each of our sites by selecting the correct CQC link on the care home page links at the top. More information on the CQC is available on their website
www.cqc.org.uk 
