We welcome comments, suggestions and feedback from our residents, their families and other people we are in contact with. We use this information we receive to review and improve our services where possible.
We also ensure that any positive comments we receive are sent on to our Care Teams who very much appreciate them.
We would always recommend that your first point of contact is the Care Home Manager if you have an items to bring to our attention. If this is not appropriate, please click on the button below to view and download our Complaints or Compliments procedure, full contact details are shown within the document.