Belmont @ Home sets a high standard for excellence in care coordination across the region.
Zoe Holding, Care Coordinator at Belmont @ Home, has been honoured with the prestigious Care Coordinator Award at the Midlands regional finals of the Great British Care Awards.
Zoe was nominated for her extraordinary commitment and exceptional work ethic, which have significantly contributed to the high standards of care provided by Belmont @ Home. Her approach to care coordination has set a benchmark for excellence within the industry.
Her colleagues describe her as the backbone of their team, highlighting her relentless pursuit of professional development for her staff. She has been instrumental in ensuring that each team member is not only up to date with the latest training but also encouraged to pursue their passion within the care sector. This investment in her team has cultivated a workforce that is both highly competent and deeply compassionate.
Perhaps one of Zoe's most innovative contributions is the creation of the Home Care Weekly Newsletter bulletin.This internal news resource has revolutionised the way information is disseminated within the Home Care side of the company, fostering an environment of transparency and unity. The bulletin keeps staff informed about company updates, celebrates achievements, and shares insights into customer experiences, ensuring that the entire team is aligned and informed.
Adam Hutchison, Managing Director of Belmont @ Home says: “We are all incredibly proud of Zoe and her dedication to her team and the company. The Great British Care Awards are known for recognising outstanding contributions in the care sector, to know Zoe has been hailed a shining example is truly uplifting for all of us.”
Zoe expressed her gratitude: "I am deeply honoured by this recognition. It's a reflection of our collective effort at Belmont @ Home to make a meaningful difference in the lives of those we care for. This award is for the entire team who work tirelessly every day to provide the best possible care."
Unlike a traditional home care service; the Belmont at Home service offers a more bespoke and tailored service to meet the needs and requirements of the customer. From personal care, organisation of social activities, attending to daily admin, housekeeping and preparing meals, or acting as chaperone to appointments, the service is as focused as the customer wants it to be.